Introduction
These Terms and Conditions are the standard conditions by which Dave Hankins, trading as EssexBooths.co.uk, hereinafter referred to as the supplier, agrees with the client to supply the service specified in the booking form, or email, as applicable. These Terms and Conditions, along with the completed booking form from the client, and the confirmation email from the supplier constitute the full agreement between the client and supplier. This agreement supersedes all prior discussions, and these Terms and Conditions can only be varied if expressed in writing by the supplier.
Confirmation
A completed booking form and a £30 non-refundable booking fee is required to secure a booking. This can be paid by card, via Paypal, or bank transfer. A confirmation email will be issued upon receipt of the booking form and booking fee, at which point this agreement will be binding.
Client’s Obligations
The client must ensure that permission has been obtained from the venue for use of a photo booth or selfie pod as applicable.
The client must ensure that the venue provides the supplier with access to the venue 60 minutes prior to the hire start time, in the case of the Essex Booths, If an earlier set up time than that is required then an additional charge will apply.
The client must ensure that there is clear access to load and unload at the venue, with a free parking space for the supplier for the duration of the supplier’s time on site. The client is responsible for any parking or toll fees.
The client must inform the supplier of any circumstances that would make setting the booth up more demanding, such as stairs*, or long distances from the unloading area to the set up area. This will be taken into account before a booking can be accepted, and an additional charge may apply. Bookings for City Centre venues with difficult access and no onsite parking will be subject to a minimum surcharge of £75.
The client must ensure that there is sufficient level surface space at the venue (at least 1.5m in length x 1.5m wide), indoors or under cover, with access to a standard 240 volt 13 amp mains power socket within 5 metres of the set up area.
If the venue needs to supply an extension lead to meet the above requirement it must be taped to the floor. The supplier accepts no responsibility for accidents arising from this.
If the set up area is located in a marquee then the above level surface and power requirements must be met.
The client is responsible for any damage caused to the supplier’s equipment. The client will be charged the full cost of any repair or replacement required should the damage be due to the negligence of the client or their guests.
Supplier’s Obligations
The supplier will provide the service as specified on the confirmation email.
The supplier agrees to have the unit operational for a minimum of 80% during the hire period. Operations may need to be interrupted for service and maintenance of the equipment.
In the event of the client’s digital images being corrupted, lost or stolen the supplier will refund the client 10% of the total fee.
If the service is not ready to commence at the agreed time due to the fault of the supplier, then the hire period will be extended after the original finish time of the hire, however if the supplier is unable to set up at the agreed time, or start the service, due to over running of previous activities by the client or venue there will be no extension to the agreed finish time.
If the supplier is unable to attend due to circumstances beyond its control, including but are not limited to severe weather conditions, traffic delays, breakdown of its vehicles, sickness or equipment failure, the client or venue will be contacted as soon as possible. In these extremely unlikely instances the supplier will endeavour to arrange a replacement from an alternative supplier, at no extra cost to the client, however if this isn’t possible then the total fee paid, including the booking fee, will be refunded in full, and any subsequent claims for incidental damages will not be accepted.
Payment
The full amount, less the booking fee, must be paid no later than 14 days before the event date, either by cash or bank transfer.
Payment via a PayPal Invoice will be subject to an additional fee, payable by the client.
In the event of non payment by this time the booking may be treated as cancelled, and subject to the cancellation fees specified below.
Cancellation
Any cancellation by the client must be made in writing to the supplier.
In the event of cancellation by the client, the following cancellation fees will apply :
Within 14 days of paying the booking fee (or 48 hours in the case of bookings made within 14 days before the event date) : No fee payable
After 14 days of paying the booking fee but more than 90 days before the event date : No fee payable (further than the booking fee)
Between 61 and 90 days before the event : 25% of the total fee
Between 31 and 60 days before the event : 50% of the total fee
Between 15 and 30 days before the event : 75% of the total fee
Within 14 days before the event : 100% of the total fee
Claims for any refunds will not be accepted.
General
Guests are expected to conduct themselves in a polite and safe manner, at all times, in and around the equipment, and must follow the instructions of the booth attendant.
The booth attendant deserves to be treated with respect and will not tolerate any aggressive, abusive, violent or threatening behaviour under any circumstances. If he/she feels that their personal safety is at risk or the equipment is at risk of being damaged (or damaged already) due to unruly behaviour by the client or guests, the service may be terminated with immediate effect and no refund will be given, though the attendant will always make an attempt to speak to the client first to try and resolve the matter before terminating.
Guests must not remove any props from the set up area.
Children are always welcome to enjoy use of the equipment, however, for safeguarding purposes, there must be an adult present, at all times to take responsibility for them whilst using the Pod.
All images captured by the Social Pod remain the property of the supplier, who holds the copyright, under the 1988 Copyright Design and Patents Act.
Unless otherwise agreed in writing prior to the event, the client grants the supplier full rights to use any digital images taken at the event (selfie pod) on the supplier’s website, social media platforms and other marketing material, without limitation.
All ‘appropriate’ images may also be uploaded to the supplier’s Facebook Page (www.facebook.com/essexbooths) for the client and guests to tag and share at will. Guests must inform the attendant if they do not want their photo to be used in this manner. The supplier will not upload any photos it deems unsuitable for public viewing.
The client’s rights as a statutory consumer are not affected.
Ticking the agreement box, means the client agrees to all of our Terms and Conditions.
Please contact us if you are unclear on any of our terms and conditions before making a booking. We are only to happy to answer any questions you may have.